Regular Priced Website orders:
If you don't love your clothing item(s) for any reason, you can exchange them for a different size, different item, or receive full store credit towards any future purchase within 14 days of delivery. Items must be received back by us within the 14 days. Items returned to us outside of this window are not eligible for return. If you exchange items, your exchange items are final sale.
To set up a return or exchange, please first visit our automated return center here: https://trophywifebtq.myreturnscenter.com/. Please allow 5 to 7 business days for your exchange to be processed once we receive it.
FB Flash sale items, items purchased at more than 25% off our current website price, surprise grab bags, Mystery Boxes/Monthly boxes, jewelry, accessories, Shoes, Swimsuits, and Undergarments/bralettes, are FINAL sale items. If an item is returned that is not eligible for return, it will be sent back to you at your expense.
If you receive an item with a defect, contact us within 24 hours of item delivery and we will rush out a replacement or issue a store credit for the item if a replacement is not available. Have questions about the fit or material of an item? Please don't hesitate to contact us before ordering by texting us at 213.770.7467. We're always happy to help. :-)
Shipping costs are non-refundable, as those are costs paid to 3rd parties to transport the items to you. We recommend shipping your return back via a trackable method, as we cannot be responsible for lost packages.
Any exceptions to this return policy are at our sole discretion. Refunds will be considered on a case by case basis (example - if we do not have a different size in a specific item for you) and are subject to a 20% restocking fee.
Shopping our site means you have read, understand, and implicitly agree to our return/exchange policy. Any exceptions to this return policy are at our sole discretion. Refunds will be considered on a case by case basis (example - if we do not have a different size in a specific item for you) and are subject to a restocking fee of 20%. This is because we do not resell items under any circumstances; we have this policy since we do not know what allergens may be present in your home, or what allergens the items may come into contact with between the time you receive them and the time we receive them back, and we are mindful of allergies and sensitivities that others have. Because of this, any items we do choose to refund you for are a total loss for us, as we donate these items.